AML/KYC Policy
Last updated: January 2026
Important: Excher is solely a user interface that connects you to third-party liquidity providers. We do not execute any cryptocurrency swaps or transactions. All AML/KYC procedures, if required, are conducted and enforced by our third-party liquidity partners, not by Excher. We cannot be held liable for any AML/KYC requirements, holds, or actions taken by these providers.
This policy outlines our position on Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance as it relates to our role as an interface provider.
Our Role
Excher operates exclusively as a front-end user interface. We do not hold, control, or process any cryptocurrency funds, and we do not execute any swap transactions. All exchange services displayed through our interface are provided by independent third-party liquidity providers who maintain their own AML/KYC policies and procedures.
Third-Party Compliance
Our third-party liquidity providers are responsible for all AML/KYC compliance related to the transactions they process. These providers:
• Maintain their own compliance programs and policies
• Determine when KYC verification is required
• Conduct all identity verification processes
• Make all decisions regarding transaction approval or rejection
• Report suspicious activities as required by applicable laws
When KYC May Be Required
Our third-party liquidity providers may require identity verification for various reasons, including but not limited to:
• Transactions exceeding certain value thresholds
• Transactions flagged by automated risk monitoring systems
• Transactions involving certain cryptocurrency types or destinations
• Compliance with law enforcement requests
• Requirements under applicable regulations
Excher has no control over when or why KYC is required—these decisions are made solely by the liquidity providers.
KYC Verification Process: If identity verification is required for your transaction, our third-party liquidity provider will initiate the process through Sumsub, a leading identity verification platform. You will receive a unique verification link to complete the KYC process. This link will be provided through our support channels or directly by the liquidity provider. The verification is handled entirely by Sumsub and the liquidity provider—Excher does not receive, process, or store any identity documents or personal verification data.
KYC Process (When Required by Liquidity Provider)
If our third-party liquidity provider requires KYC verification for your transaction:
1. You will be notified that verification is required
2. A unique Sumsub verification link will be provided
3. You will complete the verification process through Sumsub's platform
4. Required documents typically include government-issued photo ID, proof of address, and selfie verification
5. For large transactions, source of funds documentation may be requested
6. Once verified by Sumsub, the liquidity provider will process your transaction
Transaction Holds
Third-party liquidity providers may place holds on transactions pending verification. Excher has no ability to release holds, expedite verification, or override provider decisions. Any concerns about transaction holds must be addressed directly with the liquidity provider or through the Sumsub verification process.
Disclaimer: Excher cannot be held liable for any actions taken by third-party liquidity providers, including but not limited to: KYC requirements, transaction holds, transaction rejections, fund freezes, or reporting to authorities. As we do not execute transactions or control provider policies, all such matters are between you and the relevant third-party provider.
Prohibited Activities
While Excher does not execute transactions, we prohibit the use of our interface for attempting to facilitate:
• Money laundering or terrorist financing
• Transactions involving illegally obtained funds
• Circumventing verification requirements
• Accessing services from sanctioned jurisdictions
• Any activities violating applicable laws
Violations may result in termination of access to our interface and reporting to relevant authorities.
Sanctions Compliance
Our third-party liquidity providers screen transactions against OFAC, EU, UN, and other sanctions lists. Services may not be available to individuals or entities in sanctioned jurisdictions. These determinations are made by the providers, not by Excher.
Limitation of Liability
Excher expressly disclaims all liability related to AML/KYC procedures, including:
• Delays caused by verification requirements
• Funds held pending verification
• Transactions rejected by liquidity providers
• Loss of funds due to compliance actions
• Any actions taken by Sumsub or liquidity providers
• Reporting of your information to authorities
By using our interface, you acknowledge and accept that all AML/KYC matters are handled by third parties over which we have no control.
Contact
For questions about our interface, contact us through our support channels. For questions about KYC verification or transaction status, please contact the relevant third-party liquidity provider directly or follow the Sumsub verification link provided.